# Premier Restoration Services

> Family-owned fire, water, and storm restoration based in Loudoun County, serving Northern Virginia and the Shenandoah Valley. 24/7 board-up and rebuilds.

## Key facts

- Phone (24/7): 540-242-3470
- Email: contact@premier-restorationservices.com
- Sterling office (mailing address): 45591 Dulles Eastern Plaza, Suite 132, PMB #209, Sterling, VA 20166
- Harrisonburg office (mailing address): 1866 East Market St, Suite C, PMB #166, Harrisonburg, VA 22801
- Service area (Northern Virginia): Loudoun County, Fairfax County, Prince William County, Fauquier County, Clarke County, Frederick County, Warren County, Sterling, Ashburn, Leesburg, Herndon, Reston, Chantilly, Fairfax, Manassas, Warrenton, Berryville, Winchester, Front Royal, Virginia
- Service area (Shenandoah Valley): Rockingham County, Augusta County, Shenandoah County, Page County, Harrisonburg, Bridgewater, Broadway, Elkton, Staunton, Waynesboro, Woodstock, Luray, Virginia
- Hours: open 24 hours a day, 7 days a week for emergencies
- Google rating: 5.0 out of 5 from 23 reviews
- Certifications and training: Verisk Xactimate Level III; IICRC Fire & Smoke Restoration; IICRC Odor Control; Lead Paint & Asbestos Awareness
- Team: Brock Johnson (Estimator / Project Manager), Joe LaRock (Production Manager), Joe LaRock Jr. (Emergency Services Manager), John Johnson (Large Loss Project Manager)
- Sister company: Premier Environmental Services (https://www.premier-environmentalservices.com/)

## Services

- [Fire & Smoke Damage Restoration](https://www.premier-restorationservices.com/services/fire-smoke-damage-restoration/): From the night of the fire to the final walkthrough: board-up, soot and odor removal, claim support, and a complete rebuild.
- [Water Damage Restoration](https://www.premier-restorationservices.com/services/water-damage-restoration/): Burst pipes, appliance leaks, and flooding: emergency response, drying, claim support, and repairs that leave no trace.
- [Storm Damage Restoration](https://www.premier-restorationservices.com/services/storm-damage-restoration/): Trees on houses, wind and hail damage, and roof leaks: emergency tarping, tree removal coordination, and full repairs.
- [Emergency Board-Up & Tarping](https://www.premier-restorationservices.com/services/emergency-board-up-tarping/): On standby 24/7 with a fully stocked response vehicle to board up windows and doors and tarp damaged roofs.
- [Insurance Claims & Estimating](https://www.premier-restorationservices.com/services/insurance-claims-estimating/): Detailed Xactimate estimates, on-site co-scoping with your adjuster, and documentation that gets the full scope approved.
- [Reconstruction & Rebuild](https://www.premier-restorationservices.com/services/reconstruction/): Selective demolition, architect and engineer drawings, permits, and a complete rebuild managed by our project managers.

## Company

- [About](https://www.premier-restorationservices.com/about/): who we are, our team, and how we work
- [Our work](https://www.premier-restorationservices.com/our-work/): before and after examples
- [Northern Virginia](https://www.premier-restorationservices.com/locations/northern-virginia/): office details and areas served
- [Shenandoah Valley](https://www.premier-restorationservices.com/locations/harrisonburg-va/): office details and areas served
- [Contact](https://www.premier-restorationservices.com/contact/): request help online or call 540-242-3470
- [Careers](https://www.premier-restorationservices.com/careers/): now hiring (Lead Estimator)
- [Lead Estimator, Loudoun County, Virginia](https://www.premier-restorationservices.com/careers/lead-estimator/): Lead estimating for residential fire, water, and storm restoration projects, from on-site inspection through signed contract, working directly with ownership.

## What customers say

- "Joe and Brock were there quickly to immediately button up the property… they also helped negotiate so our insurance essentially doubled the value of repairs that would be covered!" (Homeowner, Fire damage)
- "The work, quality, and communication with Joe, Brock, and their staff was outstanding… They are the very best!!!" (Out-of-state homeowner, Water damage)
- "Joe and his team rebuilt our kitchen with such care and precision that you would never know a flood had occurred." (Homeowners, Burst pipe, kitchen & basement)
- "Premier arrived early the morning after the fire and took the issue immediately at hand… An excellent company to deal with. Highly recommended." (Homeowner, Fire damage)
- "He made it clear from the beginning that he worked for us and not the insurance company and this was evidenced in his dealings with them." (Homeowners, Fire damage, rebuild & addition)
- "The project was finished ahead of schedule and within budget." (Homeowner, Storm damage, tree on house)

## Frequently asked questions

### Do I have to use the contractor my insurance company recommends?

No. You choose your contractor. Insurers may suggest preferred vendors, but the decision is yours, and we work for you, not the insurance company.

### Are you really available 24/7?

Yes. Call 540-242-3470 any time, including nights, weekends, and holidays. Our emergency response vehicle is stocked for board-up and tarping.

### Will you work with my insurance adjuster?

Yes. We meet adjusters on site, co-scope the damage, and build detailed Xactimate estimates backed by photos and 3D scans. When something is missed, we document it and negotiate.

### What areas do you serve?

Loudoun County is our home base. From Sterling we serve Northern Virginia, including Loudoun County, Fairfax County, Prince William County, Fauquier County, and our Harrisonburg office serves the Shenandoah Valley. Call us if you are nearby; we often travel for larger losses.

### What if you find mold or asbestos during demolition?

Our sister company, Premier Environmental Services, handles asbestos, lead, mold, and biohazard remediation, so hazards are dealt with properly without stalling your rebuild.

## Optional

- [Full service details](https://www.premier-restorationservices.com/llms-full.txt): every service page as plain text, including process steps and FAQs