Northern Virginia & the Shenandoah Valley
Water Damage Restoration
Burst pipes, appliance leaks, and flooding: emergency response, drying, claim support, and repairs that leave no trace.
A burst pipe or failed water heater can soak a kitchen and the basement below it in minutes. Water wicks up drywall, swells cabinets and flooring, and can lead to mold within a couple of days if it is not dried properly.
We respond around the clock, stop further damage, get the structure dried, and document everything your insurer needs. Then we rebuild, so your kitchen or basement looks like the flood never happened.
Water Damage Restoration at a glance
- Response
- 24/7 emergency response
- Drying time
- Typically 3–5 days
- Coverage
- Sudden, accidental water damage is usually covered by homeowners insurance
- Service area
- Northern Virginia (Loudoun County, Fairfax County, Prince William County and more); Shenandoah Valley (Rockingham County, Augusta County, Shenandoah County and more)
- Call 24/7
- 540-242-3470
Water damage we handle
- Burst and frozen pipes
- Water heater, washer, dishwasher, and supply line failures
- Roof leaks and storm-driven water
- Basement flooding and sewer backups
- Ceiling collapse from upstairs leaks
- Hidden damage under cabinets and flooring
Our process
- 01
Respond
We answer 24/7, help you shut off the source, and get a crew on the way.
- 02
Extract & dry
Standing water is removed and commercial drying equipment is set up and monitored until the structure is dry.
- 03
Document
Moisture readings, photos, and 3D scans record the full extent of the damage.
- 04
Estimate
A detailed Xactimate estimate, reviewed with your adjuster, covers everything that needs to be repaired.
- 05
Remove
Damaged drywall, flooring, cabinets, and insulation are removed so the rebuild starts from a clean, dry structure.
- 06
Rebuild
New drywall, flooring, cabinets, and finishes, managed start to finish by our project managers.
Before & after
More of our work
A burst pipe flooded a finished basement. Dried out, damaged materials removed, and rebuilt with new drywall and flooring.
Illustrative exampleBefore we arrive
What to do right now
- Shut off the water main or the valve feeding the leak.
- Turn off power to wet areas if you can do it safely.
- Move valuables and furniture off wet floors.
- Take photos for your claim, then call us.
Water Damage Restoration FAQ
Questions we hear most.
01 Is water damage covered by homeowners insurance?
Sudden and accidental water damage, like a burst pipe, is usually covered. Gradual leaks and flooding from outside often are not. We help you understand your coverage and document the loss.
02 How long does it take to dry out a house?
Structural drying usually takes three to five days, depending on materials and how long the water sat. We measure daily and only move on when the readings confirm it is dry.
03 What if there is mold?
If we find mold, asbestos, or other hazards during demolition, our sister company, Premier Environmental Services, handles the remediation so the job keeps moving.
04 Can I stay in my home during repairs?
Often, yes, depending on what is affected. If you need to relocate, your policy may include additional living expenses, and we can document that need for your adjuster.
Related services
- 24/7 Emergency Board-Up & Tarping On standby 24/7 with a fully stocked response vehicle to board up windows and doors and tarp damaged roofs. Learn more
- EST Insurance Claims & Estimating Detailed Xactimate estimates, on-site co-scoping with your adjuster, and documentation that gets the full scope approved. Learn more
- BUILD Reconstruction & Rebuild Selective demolition, architect and engineer drawings, permits, and a complete rebuild managed by our project managers. Learn more
24/7 emergency response
Damage doesn’t wait. Neither do we.
Call any time, day or night, to talk with someone who can help right now, or send a request and we will get back to you quickly.